Refund policy

At ClockForDesk, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a free 30-day return and refund policy from the date your order is delivered.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase or order confirmation is required

Free Returns

We proudly offer free returns worldwide. Customers will not be charged any return shipping fees for eligible returns.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

• Refunds will be issued to the original payment method
• Processing times may vary depending on your payment provider
• Most refunds are completed within 5–10 business days after approval

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged products caused by customer handling
• Items returned after the 30-day return window
• Products missing original packaging or components

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly.

Contact Information

For return or refund assistance, please contact us:

ClockForDesk
1191 Rue du Comte, Québec, QC G2L 1B6, Canada
Phone: (647) 796-1393
Email: support@clockfordesk.store